General insurance in financial planning offers protection against unforeseen risks and liabilities. Unlike life insurance, which covers life-related contingencies, general insurance safeguards your assets, health and financial stability from unexpected events such as accidents, theft, natural disasters, or medical emergencies. Providing comprehensive coverage ensures peace of mind and financial security, enabling you to face uncertainties confidently.
HDFC Ergo General Insurance Company Limited

HDFC Ergo General Insurance Company Limited

What is General Insurance?

General insurance is a non-life insurance product designed to provide financial protection against unforeseen risks and liabilities. Unlike life insurance, which covers life-related contingencies, general insurance covers assets, health, travel and accidents. It serves as a safeguard, ensuring that individuals and businesses are financially prepared to handle emergencies such as property damage, medical expenses, theft, or travel-related issues.

The key components of general insurance include:

  • Premium: The amount you pay to the insurer for coverage.
  • Policy Term: The duration for which the coverage is valid.
  • Sum Insured: The maximum amount payable by the insurer in case of a claim.
  • Claim Process: The procedure for requesting reimbursement or coverage for a loss.

Why Should You Consider General Insurance?

Opting for a general insurance plan is crucial for financial security and peace of mind. Here are some compelling reasons to consider it:


The key components of general insurance include:

  • Financial Protection: Covers unforeseen expenses due to accidents, theft, or natural calamities.
  • Health Coverage: Reduces the burden of rising medical costs with health insurance plans.
  • Asset Security: Protects valuable assets like vehicles, property and personal belongings.
  • Travel Assurance: Provides coverage for travel-related risks, including cancellations and medical emergencies.
  • Compliance with Legal Requirements: Ensures adherence to mandatory regulations like motor vehicle insurance.
  • Tax Benefits: Offers deductions under applicable sections of the Income Tax Act.

General Insurance Claim Settlement

The general insurance claim settlement process is a systematic procedure that enables policyholders to request reimbursement or coverage for damages or losses incurred under the terms of their policy. Here's a step-by-step guide to the process:


  1. Notify the Insurer: Inform your insurance company about the incident immediately. Provide all necessary details, such as the policy number, date, time and nature of the event.
  2. File a Claim: Submit a formal claim by filling out the prescribed claim form, which is typically available on the insurer's website or at their office.
  3. Submit Required Documents:
    • For health insurance: Medical reports, bills and discharge summary.
    • For motor insurance: FIR (if applicable), repair bills and photographs of the damaged vehicle.
    • For home insurance: FIR for theft claims, photographs of damage and bills for repairs or replacements.
  4. Inspection and Verification: The insurer may send a surveyor to inspect the damage and verify the claim. Ensure all documents and evidence are readily available during the inspection.
  5. Approval or Rejection: The insurer will either approve or reject the claim based on the evaluation. If approved, the amount is processed for disbursement.
  6. Claim Settlement: Once approved, the claim amount is transferred to the policyholder's registered bank account or the service provider (e.g., hospital or repair center).

Tips for Smooth Claim Settlement:

  • Always keep copies of policy documents and receipts.
  • Report incidents promptly.
  • Ensure all details provided are accurate and truthful.

General Insurance Tax Benefits

General insurance plans not only provide financial security but also offer attractive tax benefits. These benefits vary depending on the type of insurance policy and its specific provisions under the Income Tax Act. Here’s a breakdown of the tax benefits:

Health Insurance (Section 80D)

  • Premiums paid for health insurance policies for self, spouse, children, or parents qualify for tax deductions under Section 80D.
  • Deduction limits:
    • Up to ₹ 25,000 for individuals below 60 years.
    • Up to ₹ 50,000 for senior citizens.
    • An additional ₹ 5,000 for preventive health check-ups is included within the overall limits.

Motor Insurance

  • Premiums paid for motor insurance covering company-owned vehicles can be claimed as a business expense under Section 37(1) for businesses.
  • No personal tax benefit is available for private motor insurance policies.

Home Insurance

  • Premiums paid for home insurance policies are not directly eligible for tax deductions. However, if the insurance is linked to a home loan, the premium may qualify for indirect tax benefits under Section 24(b) as part of the overall loan interest.

Travel Insurance

  • While travel insurance does not offer direct tax benefits, businesses can claim it as a business expense if it is used for work-related travel.

Important Notes

  • Ensure the premium is paid via digital modes to claim tax benefits.
  • Retain receipts and declarations for accurate tax filing.

FAQs & Support

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Why should I buy general insurance?

General insurance provides financial security during emergencies, reduces the burden of unexpected expenses and offers peace of mind. It also helps comply with legal requirements (e.g., vehicle motor insurance).

How is general insurance different from life insurance?

General insurance covers non-life risks like health, vehicle damage and property loss, while life insurance provides financial support to the policyholder's family in case of the policyholder’s demise.

How can I choose the right general insurance policy?

To choose the right policy, assess your needs, compare coverage options, check the claim settlement ratio of insurers and read the terms and conditions carefully. Opt for a policy that aligns with your financial goals and risk profile.

What types of general insurance are available?

General insurance includes various policies such as health insurance, motor insurance, home insurance and travel insurance. Each type is designed to cover specific risks and provide tailored protection.

What does general insurance cover?

Depending on the policy type, general insurance covers medical expenses, vehicle repairs, property damage, theft, natural disasters and travel-related issues.

What is general insurance?

General insurance is a type of insurance that covers non-life risks, such as health, motor, property and travel. It provides financial protection against unforeseen events, including accidents, theft and natural disasters.